Your privacy matters to us at Dedebet. This policy explains exactly what information we collect when you use our platform, how we use it, who we may share it with and what rights you have over your own data. We have written this in straightforward language so you do not need to be a lawyer to understand it.
Dedebet is an online sports betting and casino platform available at dedebet.bid. For the purposes of this Privacy Policy, Dedebet is the data controller responsible for the personal information you provide when you register, make deposits, place bets or contact our support team.
If you have any questions about how Dedebet handles your data, or if you want to exercise any of the rights described in this policy, you can reach us by email at support@dedebet.bid. We aim to respond to all data-related enquiries within five business days.
This Privacy Policy applies to all personal data processed through the Dedebet platform, including the website at dedebet.bid, any mobile-optimised browser version and all associated services and communications. It does not apply to third-party websites or services that may be linked from our platform.
Dedebet collects personal data through several routes — directly from you when you register or contact us, automatically when you use the platform and from third-party service providers involved in payment processing or identity verification. Below is a breakdown of the categories of data we collect.
Dedebet does not store full debit card numbers. Card payment processing is handled by our licensed payment processor and card data is tokenised in accordance with PCI-DSS standards.
Note: You can use Dedebet without providing more data than the minimum required for account registration and payment processing. However, some features — such as higher withdrawal limits — may require additional verification data.
Every piece of data Dedebet collects is used for a specific, documented purpose. We do not collect information speculatively or hold data for purposes we have not identified. The table below summarises our primary data uses.
| Purpose | Data Used | Why Necessary |
|---|---|---|
| Account registration and login | Name, email, mobile number, password hash | Required to create and authenticate your Dedebet account |
| Identity verification (KYC) | CNIC / passport, date of birth, address | Regulatory compliance and prevention of underage gambling |
| Processing deposits and withdrawals | Payment method details, transaction history | Required to move PKR funds to and from your account |
| Bet and game settlement | Betting activity, account balance | Core service delivery — settling bets and crediting winnings |
| Fraud and money laundering detection | IP data, device data, transaction patterns, betting patterns | Legal obligation and protection of all players on the platform |
| Responsible gaming monitoring | Deposit history, session data, betting frequency | Identifying at-risk players and fulfilling duty of care obligations |
| Customer support | Account data, communications history | Resolving account queries, payment issues and complaints |
| Platform improvement and analytics | Aggregated usage and navigation data | Improving the Dedebet product and fixing technical issues |
| Marketing communications (opt-in only) | Email address, betting preferences | Sending relevant promotions to users who have opted in |
Dedebet processes your personal data on one or more of the following legal grounds:
Dedebet does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
To process deposits and withdrawals, Dedebet shares your payment method details and transaction data with the relevant payment service providers — including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processing partners and card payment processors. These providers are contractually bound to handle your data securely and to use it only for the purpose of processing your transactions.
When Dedebet conducts KYC verification, your identity documents may be processed by a third-party verification service. This service confirms the authenticity of documents and matches them against regulatory watchlists. The provider operates under strict data processing agreements and does not retain your data beyond the verification process.
Dedebet may be required by law, court order, regulatory authority or licensing obligation to disclose personal data to relevant authorities. This includes cases of suspected fraud, money laundering, match-fixing or other criminal activity. Dedebet will comply with all lawful requests from competent authorities.
Dedebet uses third-party services for hosting, data storage, analytics and platform security. These providers process data on Dedebet's behalf under data processing agreements and are not permitted to use your data for their own purposes.
When you play games in the Dedebet casino section, your gaming session data is processed by the relevant game provider (such as Pragmatic Play, NetEnt or equivalent licensed providers) for the purpose of game delivery and RTP verification. Game providers do not receive your identity or payment data — only a pseudonymous session reference.
Important: Dedebet never shares your CNIC number, passport data or full banking details with any marketing partner, data broker or unrelated third party under any circumstances.
Dedebet takes data security seriously. We have implemented technical and organisational measures appropriate to the sensitivity of the data we hold. These include:
No digital system can be guaranteed 100% secure. If you believe your Dedebet account has been compromised, contact support@dedebet.bid immediately.
Dedebet retains personal data for as long as it is needed for the purpose for which it was collected, subject to any overriding legal retention obligations imposed by our gaming licence or applicable regulations.
While your Dedebet account is active, we retain all registration, transaction, betting and communications data associated with that account. This data is used for ongoing account management, regulatory compliance and responsible gaming monitoring.
After an account is closed, Dedebet retains certain data for a minimum period required by our licensing obligations — typically five years from account closure. This includes identity verification records, transaction history and any records relevant to regulatory compliance or dispute resolution. After this period, data is deleted or permanently anonymised.
If you have opted in to marketing communications from Dedebet, we retain your email address and communication preferences for this purpose until you unsubscribe. Once you unsubscribe, your email is removed from active marketing lists within 10 business days.
Records of customer support interactions are retained for two years from the date of the last communication in the relevant thread. Complaint records with regulatory significance may be retained for longer in line with our licensing obligations.
Dedebet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. The cookies Dedebet uses fall into the following categories:
These cookies are essential for the Dedebet platform to function. They maintain your login session, remember your language and currency preferences and ensure the security of your connection. You cannot opt out of these cookies while using the platform.
Dedebet uses analytics tools to understand how players navigate the platform — which pages are most visited, where users encounter difficulties and how the platform performs across different devices. This data is aggregated and anonymised. You can opt out of analytics cookies through your browser settings.
These cookies remember preferences you have set — such as your chosen odds format (decimal, fractional or American), notification preferences and game lobby filters. Disabling these cookies means you will need to re-set preferences each time you log in.
If you have consented to receive personalised promotions, Dedebet may use cookies to track which promotions you have seen and to tailor offers based on your betting interests. These are only active if you have explicitly opted in to marketing. You can withdraw consent at any time through your account settings.
You can manage cookies through your browser settings. Note that disabling certain cookies may affect how the Dedebet platform works for you.
As a Dedebet user, you have the following rights in relation to your personal data. To exercise any of these rights, contact support@dedebet.bid with "Data Rights Request" in the subject line. We will respond within 30 days.
Request a copy of all personal data Dedebet holds about you. We will provide this in a readable format within 30 days of your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Update most details directly in your account settings or contact support for corrections to verified identity data.
You may request deletion of your personal data. Note that Dedebet must retain certain data for regulatory compliance even after account closure — we will explain what can and cannot be deleted when you submit a request.
You may ask us to restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved. During restriction, Dedebet may store but not actively process the relevant data.
You may request your personal data in a structured, machine-readable format so you can transfer it to another service. This applies to data you provided directly to Dedebet that we process on the basis of your consent or a contract.
You may object to processing based on Dedebet's legitimate interests, including profiling for marketing purposes. You can also unsubscribe from marketing communications at any time through your account settings or by emailing support@dedebet.bid.
Dedebet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration and we conduct age verification checks on accounts before processing withdrawal requests or activating bonus features.
If Dedebet discovers that personal data has been collected from a person under 18, the account will be suspended immediately, all funds will be held pending a review and the account will be closed. Any winnings accumulated during underage use will be forfeited.
If you are a parent or guardian and believe your child has registered at Dedebet, please contact support@dedebet.bid immediately with the registered email address so we can investigate and close the account promptly.
Dedebet reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable regulations or updates to the services we offer. When we make material changes to this policy, we will update the effective date at the top of this page and, where appropriate, send a notification to your registered email address.
We encourage you to review this policy periodically so you remain informed about how Dedebet protects your data. Your continued use of the Dedebet platform after a policy update constitutes your acknowledgement of the revised terms.
For minor changes — such as clarifications of existing language or corrections to formatting — we may update the policy without separate notification. The current effective version is always the one published on this page at dedebet.bid/privacy-policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, wish to report a suspected data breach or have a concern about how Dedebet handles your personal information, please contact us:
For general questions about your account, the Dedebet platform or our services, visit the FAQ page or the About Us page for more background on who we are and how the platform works.
Privacy policy documents can feel abstract. Here is how our commitments show up in your day-to-day experience on the Dedebet platform.
Dedebet has never sold player data to advertisers, data brokers or any other commercial third party, and we never will. Your betting history, payment details and personal information stay within the Dedebet ecosystem and our directly contracted service providers. This is not just a policy position — it is enforced contractually with every partner we work with.
Dedebet only sends promotional emails to players who have explicitly opted in. You can withdraw consent at any time through your account notification settings — there is no complex unsubscribe process. Once you opt out, your address is removed from active marketing lists within 10 business days. You will still receive transactional emails like deposit confirmations and bet settlements since these are part of the service.
Dedebet collects what is necessary for the service, not whatever it can get. Your CNIC number is collected for KYC verification only — not stored in a way that links to your betting records in day-to-day operations. Payment data is processed by specialist providers and not held on Dedebet's main systems beyond the reference needed for transaction history.
Since most Dedebet users access the platform from a mobile browser, data security on mobile connections is a priority. All data transmitted through the Dedebet mobile platform is encrypted. We do not request device permissions beyond what is needed to run the platform and we do not access your device's contacts, photos or microphone.
You can request a copy of all personal data Dedebet holds about you at any time by emailing support@dedebet.bid. We will compile a full data export in a readable format and deliver it within 30 days. We will also clearly explain which data we are required to retain for regulatory reasons and which data can be deleted at your request.
Dedebet uses your activity data to monitor for signs of problem gambling — things like rapid deposit sequences, extended session times or significant loss patterns. This monitoring is a duty of care, not a commercial exercise. If our systems flag a concern, the support team will reach out. This data is never used for marketing purposes or shared with third parties outside of regulatory requirements.